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Multi-cloud storage, demystified

Explore our most common questions about managing storage across multiple clouds. We’re here to help you navigate, simplify, and succeed.

What is multi-cloud storage management?

Multi-cloud storage management lets you organize, monitor, and optimize data across several cloud providers. It gives you flexibility, reduces risk, and helps you get the best value from each platform—all from one place.

How secure is my data across clouds?

Your data is protected with advanced encryption and strict access controls, no matter which cloud you use. We follow industry best practices to keep your information safe and private at every step.

Can I move data between providers easily?

Absolutely! Our platform makes it simple to transfer files or workloads between clouds. You can automate migrations, set up policies, and avoid vendor lock-in with just a few clicks.

Do I need technical expertise to get started?

Not at all. Our intuitive dashboard and guided setup make it easy for anyone to manage multi-cloud storage. Plus, our support team is always ready to help if you have questions.

Pricing and Commitment

Is there a setup fee?

Not at all. We do not charge any setup fees,  implementation fees, or hidden charges. You start saving immediately.

Can I change plans?

Yes. Upgrade or downgrade anytime. Changes take effect on your next billing cycle.

What if I exceed my tier's storage limit?

After 2 consecutive months of overage, you're automatically graduated to the next tier with its full feature set and improved support.

Do you offer custom pricing?

Absolutely. Enterprises and hyperscalers should contact our team for negotiated pricing.

Billing

How does the annual billing discount work?

Pay the full year upfront on Tiers 2-3 and get 3% discount automatically applied:

  • T2 Starter: €1,788/year → €1,734/year (save €54) when paid upfront
  • T3 Professional: €5,988/year → €5,808/year (save €180) when paid upfront
  • T1, T4, T5: No annual discount (monthly or custom pricing applies)

How does the annual billing discount work?

Pay the full year upfront on Tiers 2-3 and get 3% discount automatically applied:

  • T2 Starter: €1,788/year → €1,734/year (save €54) when paid upfront
  • T3 Professional: €5,988/year → €5,808/year (save €180) when paid upfront
  • T1, T4, T5: No annual discount (monthly or custom pricing applies)

Can I pay annually on Tier 4 or Tier 5?

Tier 4 (Enterprise) uses monthly billing by default for flexibility. Tier 5 (Strategic) uses custom annual contracts. Contact sales for options.

What if I want to pay monthly instead?

No problem. All tiers are available on month-to-month billing without the 3% discount. You can switch to annual upfront payment anytime.

Technical & Support

How quickly will I see savings?

Most customers see measurable cost reductions within their first month. Full optimisation typically takes 60-90 days.

What happens if I cancel?

For monthly plans, cancel anytime. For annual upfront payments, you can request a prorated refund within 30 days.

How is my data secured?

We use enterprise-grade encryption and SOC 2 Type II compliance. Your data never leaves your cloud account.

Which cloud providers do you support?

AWS, Microsoft Azure, and Google Cloud Platform. We're expanding to additional providers in 2026.

Auto-Graduation

Will I be surprised by upgrades?

No. You'll receive email notifications when usage exceeds your tier limit. Auto-graduation only triggers after 2 consecutive months of overage.

Can I prevent auto-graduation?

Yes. You can manually reduce storage or contact us to set a custom limit before graduation triggers.

Can I stay on a lower tier?

Yes! If you don't need the higher tier features:

  • Contact us to set a custom storage limit (we'll optimise your data)
  • Or manually downsize your storage before graduation triggers
  • Enterprise customers (Tier 4+) can negotiate custom terms

Ready to simplify your cloud?

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